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Privacy Policy

Last Updated: 31 January 2026

1. Introduction

Welcome to Rotten Jam Studio Ltd (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website yerrenmusic.com and purchase our digital music products.

We are a company registered in England and Wales. For the purpose of the UK General Data Protection Regulation (UK GDPR), we are the Data Controller.

2. Company Details

  • Company Name: Rotten Jam Studio Ltd
  • Company Number: 16991001
  • Registered Address: Office 731, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW
  • Contact Email: rottenjamstudio@outlook.com

3. Information We Collect

We may collect and process the following data about you:

  • Identity Data: First name, last name.
  • Contact Data: Email address (required to deliver your digital download links) and billing address (required for tax/VAT calculation).
  • Transaction Data: Details about payments to and from you and other details of digital products you have purchased from us.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and location (used for fraud protection and tax compliance).

Note on Payment Information:
We do not store or view your full credit card or debit card information. All financial transactions are handled by our secure third-party payment processors (Merchant of Record), such as Creem, Paddle, or Stripe. They process your payment data in accordance with their own privacy policies.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

  • Contractual Necessity: To process your order and deliver the digital music files you have purchased.
  • Legal Obligation: To comply with tax laws (such as calculating and reporting UK VAT or EU VAT/OSS) and for fraud prevention.
  • Legitimate Interests: To improve our website, products, and customer service.
  • Consent: If you have opted-in to receive our newsletter or marketing updates (you can unsubscribe at any time).

 

5. Disclosure of Your Data

We may share your personal data with the following trusted third parties for the purposes set out above:

    • Payment Processors / Merchants of Record: (e.g., Creem, Stripe, Paddle) to facilitate payments and handle global tax compliance.
    • Service Providers: (e.g., website hosting, email delivery services) acting as processors who help us run our business.
    • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
    • Regulatory Authorities: HM Revenue & Customs (HMRC) and other authorities who require reporting of processing activities in certain circumstances.

    6. International Transfers

    As an international business, we may transfer your data outside the UK or the European Economic Area (EEA). Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

      • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
      • Where we use certain service providers, we may use specific contracts approved for use in the UK/EU which give personal data the same protection it has in the UK/EU.

      7. Data Retention

      We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

      By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

      8. Your Legal Rights

      Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

      • Request access to your personal data.
      • Request correction of your personal data.
      • Request erasure of your personal data (the “right to be forgotten”).
      • Object to processing of your personal data.
      • Request restriction of processing your personal data.
      • Request transfer of your personal data.
      • Withdraw consent at any time.

      If you wish to exercise any of the rights set out above, please contact us at rottenjamstudio@outlook.com.

      9. Cookies

      Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website (e.g., keeping items in your shopping cart) and allows us to improve our site. By continuing to use the site, you agree to our use of cookies.

      10. Contact Us

      If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

      Rotten Jam Studio Ltd
      Email: rottenjamstudio@outlook.com